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Published By: Bold Software     Published Date: Mar 15, 2010
If you've downloaded this guide then you already know how a live chat implementation can simultaneously help your business cut support costs and boost online conversions. If you've started investigating solutions then you also know there are a confusing number of choices available. The ten questions listed below can help you to find the right product for your business.
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bold software, chat, live chat, e-service, internet retailers, traffic, customer service, benchmarks
Bold Software
Published By: Gleanster Research     Published Date: Nov 10, 2011
This Gleansight benchmark report is based on the experiences of 229 companies and includes the following sections: Reasons to Implement, Challenges, Value Drivers, Core Technologies and Success Story. It also includes a Vendor Landscape with descriptions and analysis of 32 solution providers. Most organizations today have business intelligence (BI) tools or at least some way of churning out reports. Fewer have a true business intelligence strategy or a well-architected BI platform for generating actionable insights. Broadly considered, BI encompasses all aspects of gathering, storing, cleansing, analyzing and distributing data. This Gleansight benchmark report reveals how Top Performers are justifying their investments in next-generation BI capabilities, how they're overcoming implementation and organizational hurdles, and how, as a result of their investments, they're now able to make more timely and better informed business decisions across multiple organizational functions.
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gleanster, business, benchmark, business intelligence, roi
Gleanster Research
Published By: Qualys     Published Date: Jun 03, 2015
Get all the Facts and See How to Implement a Successful Vulnerability Management Program
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management implementation, network security, solutions, key resources
Published By: Qualys     Published Date: Jan 08, 2015
The Critical Security Controls (CSCs), a well-known roadmap for enterprise information assurance published and maintained by the Council on CyberSecurity, is being widely adopted across financial and government sectors, according to the second SANS survey on CSC adoption. Download this report from SANS to find out why more and more organizations of various types consider the CSCs a reliable mechanism to reduce attack surfaces, increase visibility and improve protection and response.
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critical security controls, csc adoption, enterprise information assurance, cybersecurity
Published By: Neolane, Inc.     Published Date: Jun 03, 2009
Let’s face it: In this economy, justifying new investments can be tough. Most companies are in belt-tightening mode, not shopping mode. And budgets are getting leaner. But sometimes it makes sense to invest. The recession won’t last forever. Forward thinking companies are already thinking about how to prepare for the upturn — in fact, many are marketing their way through the recession, taking advantage of low media prices and a relatively stark competitive landscape in order to better stand out and gain market share. Learn more today!
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enterprise marketing software, neolane, economy, investments, cost cutting, lean, recession, competitive landscape
Neolane, Inc.
Published By: Mentor Graphics     Published Date: Sep 01, 2010
This paper will examine the implementation and demonstrate the benefits of eqDRC through a variety of examples comparing traditional DRC with eqDRC approaches.
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mentor graphics, equation-based drc, nanometer design, design rule checks, drceqdrc
Mentor Graphics
Published By: Focus CRM     Published Date: Aug 04, 2011
Get your on-demand CRM rollout right by following the Best Practices suggested by Focus Experts.
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focus crm, on-demand crm implementation, customer relationship management, best practices, sales, marketing
Focus CRM
Published By: Numara Software     Published Date: Jul 09, 2009
In this informative webinar, you will learn about the challenges of implementing configuration management along with suggestions on how to get started, and best practices to ensure success. You will also learn how Numara® FootPrints® Configuration Management, with its fast implementation, practical approach to implementing configuration management and automated integration to auto-discovery tools, takes the pain and time out of creating and maintaining a functional CMDB. Learn more today!
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configuration management, cmdb, numara, footprints, auto-discovery tools, hardware, itil, service management
Numara Software
Published By: Iovation     Published Date: Sep 25, 2009
After $20,000 in direct losses and who knows how many lost opportunities, we just couldn't stay in reaction mode. We went looking for a proactive solution and found iovation. We were drawn to the idea of sharing fraud profiles with other subscribers. Plus, the fraud checking is done in real time and it scales to volume which eased my concerns about customer impact. Implementation was straightforward. Preventing half the fraud attempts each month pays for the system; we've seen a 95% reduction in our chargeback rate in 8 months.
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iovation, sharing fraud profiles, fraud protection service, on-line mmo gaming, rmt, real money trading
Published By:     Published Date: Oct 22, 2009
How a CRM project is planned, implemented, and promoted is crucial when it comes to adoption. In this whitepaper you'll learn how to avoid some common pitfalls that often hinder adoption, such as lack of executive endorsement, IT constraints, structural inflexibility and more. Prepare for the pitfalls before implementation and your return on CRM investment will soar.
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salesforce, crm, project management, roi, sales, sales tools, help desk
Published By:     Published Date: Apr 26, 2007
This paper summarizes the key ingredients for a successful on-demand implementation. Find out how you can benefit from the knowledge gained by the Global Services organization, as outlined in the seven domains described in this paper.
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salesforce, salesforce crm, crm, customer relationship management, mobile, saas, sales tools, best practices
Published By:     Published Date: Mar 11, 2008
This 34 page guide readies you for a Salesforce Mobile rollout. Salesforce Mobile helps your mobile teams succeed by keeping them in touch with the latest data, whenever and wherever they need it, directly from mobile devices. With Salesforce Mobile, field professionals are prompted to log information directly in Salesforce or AppExchange apps immediately after important customer calls, emails, and appointments, so critical information is logged in near real time.
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salesforce, crm, customer relationship management, sales tools, collaboration, smart phones, blackberry, appexchange
Published By: LTC Financial Partners     Published Date: Sep 24, 2009
The book contains seven chapters that cover tax advantages, multi-Life advantages, policy design, plan communication and implementation. The fact sheet will be an eye opener for any business owner. With stats like the annual cost to companies for workers lost productivity due to elder care responsibilities is estimated at $2,110.00 per employee, to the tune of 33.6 billion a year; a business owner cannot afford not to pay attention.
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long term, financial, life, policy, tax, insurance
LTC Financial Partners
Published By: Pillar Data Systems     Published Date: Apr 20, 2010
Learn how with storage virtualization you must now change the way you plan for implementation, management, backup, and recovery. Download this white paper now!
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pillar data systems, modern virtualized, data center, virtualization, backup and recovery, server consolidation, storage
Pillar Data Systems
Published By: Polycom     Published Date: Jun 17, 2010
IDC believes that the end-user experience in current implementations of VoIP can be improved in a manner that is simple yet clearly demonstrates the value and superiority of IP-based communications.
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polycom, hd voice, voip, ip communication
Published By: Intel Corp.     Published Date: Apr 26, 2012
Intel IT has defined an architecture and implementation roadmap for a private enterprise cloud designed. This white paper discusses best practices to follow to ensure your private cloud improves agility and IT efficiency throughout your organization.
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cloud, storage, metrics, cloud storage, intel, value, enterprise, private cloud
Intel Corp.
Published By: Tripp Lite     Published Date: Mar 02, 2015
VoIP is rapidly becoming the standard for voice communications in business, government, education, government and healthcare. It offers capabilities that far exceed traditional phone systems, with unified communication platforms promising to integrate messaging, mobility, collaboration, relationship management, teleconferencing and other advanced features. The transition to VoIP presents a number of challenges like the need to install new equipment in the MDF and the IDFs dispersed throughout your organization's network/telecom wiring closets. Typical closet designs can't handle the increased wattage and heat output of the PoE switches used to power IP phones. In this white paper you'll learn: • The basics of VoIP migration and implementation • What issues to consider when upgrading network/telecom wiring closets for VoIP • What cost-effective solutions are available to power and protect a VoIP network wiring closet
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voice traffic, teleconferencing, messaging, mobility, network, platforms, communication, voip
Tripp Lite
Published By: IBM     Published Date: Oct 24, 2013
Read this whitepaper for expert insights by David Parmenter on why we must learn and apply today’s better practices in planning and forecasting models. Insights from this paper will help you migrate into the 21st century with better annual planning tools, or down the path for a robust quarterly rolling forecasting tool.
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ibm, performance management, cognos tm1, better annual plan, rolling process, planning tool, implementation process, better business practices
Published By: Amazon Web Services, Inc     Published Date: Sep 16, 2013
Deploy a Microsoft SharePoint 2010 server farm on the Amazon Web Services (AWS) Cloud in 6 simple steps. Save money on IT infrastructure costs with no long term commitments. Learn how with our planning and implementation Guide, which also includes deployment tools, templates, and a video tutorial. Download Today!
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aws sharepoint, enterprise sharepoint, microsoft sharepoint, microsoft sharepoint download, microsoft sharepoint online, microsoft sharepoint solutions, ms sharepoint, ms sharepoint services
Amazon Web Services, Inc
Published By: Amazon Web Services, Inc     Published Date: Sep 24, 2013
Amazon Web Services (AWS) provides a secure and dependable environment for deploying Microsoft Exchange Server 2010. Customers can use their existing Windows Server applications licenses, such as MS Exchange or SharePoint, on AWS without paying additional licensing fees. Take advantage of the pay-as-you-go-pricing, scalability, and data integrity of the AWS Cloud to run your Exchange Server workloads today. Download the Planning and Implementation Guide to learn more. This guide discusses planning topics, architectural considerations, and configuration steps to run a high-availability and site-resilient Exchange architecture. This guide is designed for Microsoft Exchange Server administrators, architects, and engineers. In the guide, we also provide a sample AWS CloudFormation template that is designed to help you easily provision the necessary AWS resources and update them in an orderly and predictable fashion. Learn more today!
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aws, ms exchange, windows server, share point, pay as you go pricing, scalability, data integrity, cloud
Amazon Web Services, Inc
Published By: Brainshark     Published Date: Apr 24, 2015
Too often, learning is treated as an isolated activity that occurs separately from employees’ everyday work. This is changing because of employee learning styles, the speed of our global environment, and the mobility of workers. In this report you will learn to understand why today’s learning strategies are not working, examples of successful learning culture implementations, and how to build a learning culture.
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training, employee development, onboarding, just in time learning, jitl, continuous learning, mobile learning, elearning
Published By: HP     Published Date: Jul 22, 2014
In this ESG white paper, the capabilities and common characteristics of flash implementations are categorized as “bronze”-, “silver”-, and “gold”-type approaches, depending on the degree to which they enable fully featured storage systems. It evaluates how HP’s storage delivers the basics and follows with a series of flash-specific optimizations and advances that we’ll call “gold standard” flash capabilities, after which it hints at HP’s vision of the future for their flash storage architecture. Throughout the paper, the importance of both IT architecture and business implications is emphasized.
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tier-1, storage, data, flash, storage system, data center
Published By: Samanage     Published Date: Apr 24, 2014
As you evaluate Service Desk and Asset Management solutions in the marketplace, you likely have a set of requirements for features and functionality. But have you considered other key factors that will set you up for success with a cloud-based ITSM solution that might not be so obvious? Not evaluating solutions based on these considerations can delay implementation, driving up costs and causing undue stress for the IT professional. Don’t let them stop you in your tracks; instead, consider these criteria when making your solution decision and to gain greater organizational acceptance.
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samanage, service desk, asset management, itsm, it service management, itsm, itsm solutions, itsm tools
Published By: Epicor     Published Date: Oct 06, 2016
In the face of growing competition and a challenging business climate, many job shops and manufacturers are looking for ways to reduce costs, streamline operations, and improve the bottom line. Implementing enterprise resource planning (ERP) software is a proven solution for running a business efficiently and effectively. Yet, a large percentage of job shops and manufacturers have held back from implementing an ERP system due to high initial costs, long implementation times, and competing demands for time and resources. Download this white paper to learn more!
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Published By: Dell Cloud Marketplace     Published Date: Jan 07, 2015
This report will help CIOs, application architects, and IT decision-makers identify common patterns of implementation failures and successes and provide a framework for evaluating multi-cloud environments.
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dell, cloud strategy, cloud computing, cloud services, application infrastructure, application architecture
Dell Cloud Marketplace
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