solutions addresses

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Published By: Genesys     Published Date: Dec 20, 2018
Artificial Intelligence (AI) is staggering in its speed of handling simple requests and automating conversations. But AI solutions are not enough for the best customer experiences. Human emotions sometimes demand the human touch that only live agents can provide. Kate, Customer Experience AI by Genesys, combined with the power of human touch can improve customer experience, empower employees and dramatically reduce costs. This seamless combination of AI technology and humans, or “Blended AI by Genesys,” addresses the entire customer journey for the best possible outcomes. Download the eBook and learn how Kate and Blended AI lets you: • Personalize self-service • Connect customer conversations • Create smart agent experiences Start small and deploy fast with MicroApps
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Genesys
Published By: CA Technologies     Published Date: Aug 01, 2014
This paper offers a look at the obstacles of prior generations of service management platforms, and it reveals how a new generation of solutions addresses some of these fundamental limitations.
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service desks, service management platforms, service desk solutions, failing service desks, saas
    
CA Technologies
Published By: RCN Business     Published Date: Nov 11, 2014
In a changing business climate, you're only productive as the technology that supports you. In fact, having the right services can mean the difference between one more happy sale or one less customer. Don’t settle for "one less" - get the right solution for your business with RCN Business Services. RCN Business Services offers a full suite of communications products and services to businesses of all sizes, including Internet, voice, video and network solutions. We are a facilities-based provider that offers extensive fiber density with redundancy and superior performance. Spanning over 6,000 miles, the advanced fiber-rich network is completely diverse from other communications providers, enabling businesses to experience exceptional customer service, quicker installation and issue resolution. RCN Business operates on three fundamental tenets: Partnership, Choice and Technology. These fundamental tenets guide how RCN Business approaches the sales process, addresses its customers, and supports its products and services. Partnership: The process starts with a dedicated RCN Business account representative actively listening and learning the needs, goals and challenges of a business. The trained and experienced RCN Business staff then delivers a customized solution. Choice: RCN Business understands that one size does not fit all. The goal is to create a reliable, customized technology solution that contributes to a business’s success and growth. Technology: Technology and customer support are critical to any business. With RCN Business owning and having full control of its network, businesses get local U.S. based operations, faster response times and a continuous monitoring for superior uptime.
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lan, voip, business communication, wan, pbx
    
RCN Business
Published By: OutSystems     Published Date: Oct 12, 2015
This guide will help you grasp the vast and growing landscape of point solutions that exist to accelerate mobile app dev. A functional matrix will help you navigate the app lifecycle and better understand the challenges each tool addresses.
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outsystems, mobile app, application development, app lifecycle, operating system
    
OutSystems
Published By: VMware     Published Date: Jul 01, 2016
Higher education is in the midst of fundamental changes that are reshaping the future of both the mission and the business. As technology helps campuses better reach beyond their traditional physical borders, decision-makers expect IT to offer the solutions and leadership needed to deliver better services to students, staff, and researchers while simplifying IT costs and responsibilities. This solution brief addresses how vCloud Air built on the popular vSphere virtualization platform, is helping higher education IT respond to today’s performance, manageability, and security challenges.
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vmware data center, vcloud air, vsphere, hybrid cloud, public cloud, private cloud, disaster recovery, data center extension
    
VMware
Published By: HP - Enterprise     Published Date: Jun 05, 2013
Storage infrastructure performance monitoring and management is the key to business continuity and availability solutions. To ensure application performance, storage managers must manage the performance of the array and the SAN based on the array. HP Storage Essentials software delivers a solution for these scenarios. This solution brief addresses how current performance management challenges can be resolved with HP Storage Essentials software.
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performance management, hp storage essentials, software, san, infrastructure
    
HP - Enterprise
Published By: Schneider Electric     Published Date: May 20, 2019
Developing an optimal arc flash protection strategy for a given facility can be difficult due to the number of solutions and system variables involved. Effective arc flash hazard reduction is best achieved by establishing an overall system protection strategy that accounts for safety and operational requirements as well as system reliability and availability. An overview of available solution categories and application guidance based on experience in a wide variety of facility types is presented in order to assist engineers trying to implement “safety by design” principles to help deal with arc flash hazards. The approach provided addresses the complexities of the trade-offs between competing priorities and provides tools that help users develop effective protection strategies for the unique circumstances in a given facility.
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consulting, protection strategy, schneider electric
    
Schneider Electric
Published By: Genesys     Published Date: Feb 21, 2018
Artificial Intelligence (AI) is staggering in its speed of handling simple requests and automating conversations. But AI solutions are not enough for the best customer experiences. Human emotions sometimes demand the human touch that only live agents can provide. Kate, Customer Experience AI by Genesys, combined with the power of human touch can improve customer experience, empower employees and dramatically reduce costs. This seamless combination of AI technology and humans, or “Blended AI by Genesys,” addresses the entire customer journey for the best possible outcomes. Download the eBook and learn how Kate and Blended AI lets you: • Personalize self-service • Connect customer conversations • Create smart agent experiences • Start small and deploy fast with MicroApps
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artificial intelligence, customer experience, automation, genesys
    
Genesys
Published By: Genesys     Published Date: Feb 22, 2018
Bots and automation collide with the power of human touch. Artificial Intelligence (AI) is staggering in its speed of handling simple requests and automating conversations. But AI solutions are not enough for the best customer experiences. Human emotions sometimes demand the human touch that only live agents can provide. Kate, Customer Experience AI by Genesys, combined with the power of human touch can improve customer experience, empower employees and dramatically reduce costs. This seamless combination of AI technology and humans, or “Blended AI by Genesys,” addresses the entire customer journey for the best possible outcomes. Download the eBook and learn how Kate and Blended AI lets you: • Personalize self-service • Connect customer conversations • Create smart agent experiences • Start small and deploy fast with MicroApps
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artificial intelligence, customer experience, automation, genesys
    
Genesys
Published By: CA Technologies     Published Date: Feb 13, 2015
Over the past 15 years, we’ve seen generations of service management platforms come and go—but many critical limitations persist. Consequently, IT organizations, and the businesses they serve, suffer from a lack of agility, poor service levels and high costs. This paper offers a look at the obstacles of prior generations of service management platforms, and it reveals how a new generation of solutions addresses some of these fundamental limitations.
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service desk, management platforms, it organizations, limitations, solutions addresses, poor service levels
    
CA Technologies
Published By: Genesys     Published Date: Jun 13, 2018
Artificial Intelligence (AI) is staggering in its speed of handling simple requests and automating conversations. But AI solutions are not enough for the best customer experiences. Human emotions sometimes demand the human touch that only live agents can provide. Kate, Customer Experience AI by Genesys, combined with the power of human touch can improve customer experience, empower employees and dramatically reduce costs. This seamless combination of AI technology and humans, or “Blended AI by Genesys,” addresses the entire customer journey for the best possible outcomes. Download the eBook and learn how Kate and Blended AI lets you: • Personalize self-service • Connect customer conversations • Create smart agent experiences • Start small and deploy fast with MicroApps
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artificial intelligence, human touch, customer conversations, customer service, reduce costs
    
Genesys
Published By: Genesys     Published Date: Feb 12, 2019
Artificial Intelligence (AI) is staggering in its speed of handling simple requests and automating conversations. But AI solutions are not enough for the best customer experiences. Human emotions sometimes demand the human touch that only live agents can provide. Kate, Customer Experience AI by Genesys, combined with the power of human touch can improve customer experience, empower employees and dramatically reduce costs. This seamless combination of AI technology and humans, or “Blended AI by Genesys,” addresses the entire customer journey for the best possible outcomes. Download the eBook and learn how Kate and Blended AI lets you: Personalise self-service Connect customer conversations Create smart agent experiences Start small and deploy fast with MicroApps
Tags : 
    
Genesys
Published By: Genesys     Published Date: Jun 08, 2018
Artificial Intelligence (AI) is staggering in its speed of handling simple requests and automating conversations. But AI solutions are not enough for the best customer experiences. Human emotions sometimes demand the human touch that only live agents can provide. Kate, Customer Experience AI by Genesys, combined with the power of human touch can improve customer experience, empower employees and dramatically reduce costs. This seamless combination of AI technology and humans, or “Blended AI by Genesys,” addresses the entire customer journey for the best possible outcomes. Download the eBook and learn how Kate and Blended AI lets you: • Personalize self-service • Connect customer conversations • Create smart agent experiences • Start small and deploy fast with Microapps
Tags : 
ai solutions, customer experience
    
Genesys
Published By: Tenable     Published Date: Nov 06, 2018
"Insights and ideas to help you evaluate vendors and improve your security program. Organizations seeking to evaluate vulnerability assessment solutions turn to the “Gartner Market Guide for Vulnerability Assessment” for expert help in navigating the market. Tenable is pleased to provide a complimentary copy of the report. According to Gartner, “the vulnerability assessment (VA) market is mature, but is being challenged by the need to cover changing device demographics and emerging technologies and better represent true risk.” Gartner addresses these considerations and others in the 2018 Market Guide for Vulnerability Assessment, providing insights that will help you evaluate vendors and improve your security program. Topics covered: The scope of the market for vulnerability assessment solutions, common use cases and challenges Recommendations for identifying requirements and vendor selection criteria Changing device demographics and other trends impacting the market and effective v
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Tenable
Published By: BMC ASEAN     Published Date: Dec 18, 2018
From the impact of disruptive technologies to the imperative of digital transformation, businesses today must find new ways to innovate or risk being left behind. While data flowing rapidly between the Internet of Things and multi-cloud computing environments brings tremendous opportunity, there’s also a great deal of complexity. Artificial intelligence (AI) and machine learning (ML) are part of the new wave of solutions capturing the minds of enterprise leaders to respond to these new opportunities and complexities. Digitally literate leaders who are highly cognizant of this wave, are jumping in headfirst and applying AI and ML to solve real business challenges—making enterprise goals of enabling cost savings via smarter operations and decision making come to fruition. BMC Cognitive Service Management (CSM) addresses the complexities of multi-cloud computing by applying intelligence, automation, and predictive capabilities. CSM employs a differentiated approach with a more holistic
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BMC ASEAN
Published By: EMC Corporation     Published Date: Nov 08, 2011
Read this whitepaper to learn about solutions like the EMC Data Domain Archiver and how it addresses many challenges organizations are struggling with
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retention, data retention, long-term, data domain archiver, backup, archive, recovery, solutions
    
EMC Corporation
Published By: Tenable     Published Date: Sep 14, 2018
"Insights and ideas to help you evaluate vendors and improve your security program. Organizations seeking to evaluate vulnerability assessment solutions turn to the “Gartner Market Guide for Vulnerability Assessment” for expert help in navigating the market. Tenable is pleased to provide a complimentary copy of the report. According to Gartner, “the vulnerability assessment (VA) market is mature, but is being challenged by the need to cover changing device demographics and emerging technologies and better represent true risk.” Gartner addresses these considerations and others in the 2018 Market Guide for Vulnerability Assessment, providing insights that will help you evaluate vendors and improve your security program. Topics covered: The scope of the market for vulnerability assessment solutions, common use cases and challenges Recommendations for identifying requirements and vendor selection criteria Changing device demographics and other trends impacting the market and effective v
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Tenable
Published By: IBM Corp     Published Date: Sep 23, 2011
The ever-increasing pace of data growth calls for a comprehensive storage strategy that protects data infrastructure from performance problems and is also flexible enough to handle changing business requirements. Read the advisory brief from Frost & Sullivan's Stratecast group and learn how IBM's suite of storage solutions addresses big data challenges. You'll also learn how you can introduce scalability and efficiency to your storage environment - avoiding the storage Armageddon.
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technology, storage, esg, capacity, ibm
    
IBM Corp
Published By: Microsoft Office 365     Published Date: Apr 05, 2016
Download the ebook, “5 Biggest CIO Communications Problems, Solved”, to learn how Office 365 addresses these common pain points: Change disrupts business as usual It costs time and money to implement new solutions Incompatibility can wreak havoc The risks seem high while the benefits are unclear I need a solution that addresses my teams' unique needs
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Microsoft Office 365
Published By: Microsoft Office 365     Published Date: Apr 14, 2016
Download the ebook, “5 Biggest CIO Communications Problems, Solved”, to learn how Office 365 addresses these common pain points: Change disrupts business as usual It costs time and money to implement new solutions Incompatibility can wreak havoc The risks seem high while the benefits are unclear I need a solution that addresses my teams' unique needs
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Microsoft Office 365
Published By: HP     Published Date: Aug 25, 2014
For business organizations who desire to take advantage of the benefits of cloud computing but are limited in the time, expertise and available resources to adapt to a cloud methodology, HP offers the HP ConvergedSystem series of solutions. The HP ConvergedSystem is a complete turnkey solution containing the necessary hardware and software components in a factory-assembled pre-racked and cabled configuration, especially designed to establish a total on premise virtualized environment ideal for supporting today’s most popular business applications. This document addresses the considerations for deploying Microsoft SharePoint 2013, with an emphasis on virtualization, on an HP ConvergedSystem 300 solution; supporting an SMB-sized population running a broadly applicable collaboration and document management workload, and requirement for HA.
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converged system, server, complexity, storage, networking, virtualization, data center, cloud
    
HP
Published By: LightEdge Solutions, Inc.     Published Date: Mar 22, 2018
This white paper from Light Edge Solutions explores how the cloud is changing network strategy. The report also highlights LightEdge's own IT Core (vCore) network architecture that addresses some of today's biggest network challenges.
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LightEdge Solutions, Inc.
Published By: HP - Intel®     Published Date: Oct 19, 2012
This paper discusses the challenges and solutions on how HP addresses the security and management of multiple Wi-Fi devices being introduced into the wireless/wired network.
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byod, healthcare, bring your own device, mobile devices, security risk, security compliance
    
HP - Intel®
Published By: Genesys     Published Date: Jul 13, 2018
Artificial Intelligence (AI) is staggering in its speed of handling simple requests and automating conversations. But AI solutions are not enough for the best customer experiences. Human emotions sometimes demand the human touch that only live agents can provide. Kate, Customer Experience AI by Genesys, combined with the power of human touch can improve customer experience, empower employees and dramatically reduce costs. This seamless combination of AI technology and humans, or “Blended AI by Genesys,” addresses the entire customer journey for the best possible outcomes. Download the eBook and learn how Kate and Blended AI lets you: • Personalize self-service • Connect customer conversations • Create smart agent experiences • Start small and deploy fast with MicroApps
Tags : 
    
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